| Terms and conditions |
1. General
1.1 These terms and conditions explain your rights and obligations in relation to this web site located at www.lurgashall.co.uk and any goods purchased through this Site. Please read them carefully. You may have other rights granted by law and these Terms do not affect these. If there is anything you do not understand then please contact us.
1.2 This Site is operated by Lurgashall Winery. Our Registered Office is Lurgashall Winery, West Sussex, GU28 9HA, United Kingdom. Telephone: +44 (0)1428 707292 Facsimile: +44 (0)1428 707654.
1.3 We may change the Terms at any time by posting such changes on the Site. Your continued use of the Site after notice of changes shall mean you are bound by the new terms.
2. Use of the site
2.1 The content of and copyright in the Site is owned by or licensed to us. You are permitted to view or print individual pages for your own personal use. Any other use must be with our prior written permission.
2.2 We reserve the right to suspend, restrict or terminate your use of this Site at any time.
3. Purchasing from us
3.1 The Site and the goods sold through it are subject to change without notice and we reserve the right to improve, alter or modify designs without prior notification. If you are unhappy with these improved, altered or modified goods you may inform us within 14 days, starting on the day after the goods are delivered to you. In order to receive a refund, the goods must then be returned to us unused, in their original packaging, together with your receipt. Please note that Carriage and Insurance costs can only be refunded if the goods are faulty.
3.2 Whilst we try to display goods on our Site that are held in stock, if the ordered goods are not available we will advise you of this as soon as reasonably possible. You will be given the option of ordering an alternative product or receiving a full refund.
3.3 By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods including passing your details on to couriers and other subcontractors.
3.4 We are not obliged to supply the goods to you until we have confirmed that we have accepted your order and received payment in full.
3.5 All specifications, sizes, photographs, descriptive matter and advertising published by us or contained on our Site or in our brochures or catalogues are issued only for giving an approximate idea of the goods shown and are intended as a guide only. They do not form part of the Terms.
4. Pricing
4.1 All prices are in British Pounds (including Duty at current rates) and include Value Added Tax which is shown separately on the check out page. We reserve the right to adjust the VAT element if this changes from 17.5%.
4.2 The cost of delivery of the goods is set out on this Site and is based upon the number of cases and/or half cases and/or bulk containers ordered. The delivery charges shall be added to the cost of the products ordered by you. Delivery charges to locations outside the UK mainland may vary according to destination.
5. Delivery and warranty
5.1 We aim to deliver goods to you (UK mainland only) within 1 to 3 days of the order being taken provided that payment has been received in full. If we have not delivered the goods within 28 days of expected delivery then you may cancel the order and we will refund any money paid by you.
5.2 Upon receipt of goods, please inspect the packaging for any signs of damage before signing the delivery note from the courier, as signed delivery notes imply acceptance of the goods and thereafter claims cannot be made.
5.3 We warrant that the products are free from defects when they are despatched from our premises and meet all current legislative requirements. Any product that is deemed to be defective should be returned to us (we shall refund postage) for analysis and if found to be defective will be replaced free of charge with the same product or an equivalent product at the same price.
6. Limitation of liability
6.1 All reasonable efforts have been made to try to ensure that the information contained on the site is correct and up to date. However, we cannot guarantee this is the case and we shall not be liable for inaccuracies or for your reliance on incorrect or out of date information. Whilst we will try to take all reasonable steps to protect your personal details, we cannot guarantee the security of any data you disclose on-line and will not be responsible for any breach of security unless this is due to our negligence. We do not have any liability to you arising out of your use or inability to use the site. We will not be liable to you for any unforeseeable losses.
6.2 We will be excused performance of any of our obligations if caused by circumstances beyond our reasonable control or beyond the reasonable control of our suppliers, including without limit industrial disputes, war, flood and changes legislation.
6.3 Except as set out in paragraph 5 above or as otherwise set out in this agreement, we disclaim all terms, conditions, representations and warranties (whether express or implied) to the extent permissible by law.
7. Other information of which you need to be aware
7.1 Any personal details you provide to us are kept and processed in accordance with our Privacy Statement.
7.2 This Site may contain links to other web sites not under our control. We accept no responsibility or liability whatsoever for the content or availability of those sites.
7.3 We may not necessarily keep a copy of these Terms and your order. We advise you to print a copy of them for your information in the future.
7.4 If any section of the Terms are held by a Court or other competent authority to be unenforceable then that section shall be considered deleted and not apply but the rest of the Terms will.
7.5 This agreement between us is personal to us and no other person who is not party to these Terms shall be entitled to enforce any term of this Agreement under the Contracts (Rights of Third Parties) Act 1999 (or any analogous laws).
7.6 The Terms are the entire terms and conditions between us in relation to your use of this Site and any purchase made over the Site and no other terms, conditions or representations made by us and any of our employees or agents (unless made fraudulently) shall apply.
7.7 The Terms shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute. All dealings, correspondence and contact between us shall be made or conducted in the English language.
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